Website Tech Support
Focus on your business, whilst we take care of the techy stuff!
Website Support, Maintenance & Hosting Handled.
Fly High Web keeps your site secure, fast and looked after, so you can focus on running your business.
Support
Quick help when you need it fixes, advice, and WordPress troubleshooting from people who know your site.
- Support tickets & expert guidance
- Content edits and small changes
- Plugin and theme issue resolution
Maintenance
Ongoing care that keeps your site stable and secure, with routine updates and proactive checks.
- Core, plugin and theme updates
- Security monitoring and malware scans
- Backups and performance checks
Hosting
Fast, reliable hosting built for WordPress, with the basics covered and support that’s close by.
- WordPress-optimised performance
- SSL, uptime monitoring and caching
- Migration help available
Why Choose Fly High Web
Fly High Web provides dependable WordPress support built around real business needs. Instead of generic packages, you get practical help that keeps your site fast, secure, and easy to manage, without chasing tickets or dealing with hand-offs.
- Direct access to WordPress specialists who know your site
- Clear updates, steady performance, and tidy site structure
- Support for content changes, layouts, and new pages when needed
- Speed, security, and plugin checks handled as standard
- No jargon, no pressure, just consistent website care
Your website stays reliable and professional, leaving you free to focus on clients rather than technical upkeep.
Get StartedMeet the Fly High Web Team
Matt Pyke
Managing Director
Jonathon Roberts
Technical Lead
Charlie Fletcher
Tech Assistant
Jess Simpson
SEO Assistant
Rob Jeffries
Client Success Manager
Jess McMillan
Client Services Executive
FREE Website Security Audit
Get a quick view of how your site performs on speed, protection and overall stability. Share your URL and details to receive a clear breakdown of where gains can be made.
Run Your AuditWhat Are the Benefits of Ongoing Website Tech Support?
Keep your site secure, fast, and reliable — with expert help when you need it.
Less Downtime, More Reliability
Stay online with proactive checks, quick fixes, and monitoring that catches issues before they cost you leads.
Stronger Security & Peace of Mind
Core, theme, and plugin updates handled safely, with backups and security checks to reduce risk.
Faster Changes & Expert Help
Get support for edits, fixes, and improvements without waiting days, with clear updates and practical advice.
Ongoing website support that keeps your business online
Regular website support helps prevent downtime, keeps pages loading quickly, and reduces security risks. Updates, backups, and routine checks keep your site running reliably for customers at all times.
With fewer technical issues to manage, you save time and avoid disruption. Your website continues to support enquiries, bookings, and sales, allowing you to focus on running your business rather than fixing problems.
Get Started
Our Pricing Plans
Choose a plan that fits your business — and enjoy a worry-free website .
Basic
Per Month + VAT
- Plugin & Theme Updates
- Weekly Backups
- 2FA Setup
- Premium Security Plugins
- Ticketed Support (via Portal)
- Onboarding Call
Enhanced
Per Month + VAT
- All Basic Features + More
- Daily Backups
- Speed Optimisation
- Up to 2 Content Uploads
- 1 Hour Development Support
- Account Manager
- Priority Ticket Support
Complete
Per Month + VAT
- Everything in Enhanced
- 4 Content Uploads
- 2 Hours Development Support
- Dedicated Account Manager
- WhatsApp and Email Support
Our Process.
Pick Your Package
Select the plan that fits your needs.
Setup Payment
Stripe handles everything securely.
Onboarding Call
A quick chat to cover goals.
Onboarding
We handle the technical setup.
Launch & Relax
Your site is fully managed.
Interested In WordPress Maintenance Services?
Learn more about our WordPress maintenance capabilities by Fly High Web today.
Call UsWhy Choose Fly High Web?
Trusted, Reliable Team
Clear, Fixed Pricing
UK Based WordPress Experts
Custom Maintenance Packages
Frequently Asked Questions
Our website tech support covers error fixes, WordPress updates, plugin and theme issues, site speed problems, security concerns, and general technical troubleshooting.
WordPress is our main focus, though we can support many custom-built and CMS-based websites. If you’re unsure, we can quickly check and confirm.
Yes. We regularly fix white screens, error messages, broken layouts, plugin conflicts, and issues caused by updates or hosting changes.
Both. You can request one-off technical help or choose ongoing website support for regular updates, monitoring, and peace of mind.
Yes. We can liaise with your current hosting company to diagnose and resolve server, DNS, email, or performance-related issues.
Response times depend on your support plan, though urgent issues are prioritised and handled as quickly as possible.
Yes. We help with malware removal, security hardening, plugin updates, backups, and advice to reduce future risks.
Yes. We identify performance issues and apply fixes such as image optimisation, caching setup, and plugin clean-up.
Yes. We clean infected files, remove malware, secure vulnerable areas, and help prevent repeat issues.
Small content changes can be included, such as fixing broken links, updating text, or replacing images. Larger updates can be quoted separately.
Most fixes are carried out without downtime. If temporary downtime is required, we’ll let you know in advance.
Yes. After each support task, we can provide a clear summary of what was fixed or updated.
Get in Touch
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