WooCommerce Support Services

Focus on your business, whilst we take care of the techy stuff!

Why WooCommerce Support Will Help Grow your Business in 2025

WooCommerce support in 2025 is essential for growing your online business. As the platform evolves, expert support ensures your store runs smoothly, loads quickly, and stays secure. It helps you make the most of updates like faster checkout, better order management, and improved SEO tools.

Support teams can also troubleshoot issues before they affect sales, manage third-party integrations, and keep your site fully optimised for conversions. This gives you more time to focus on sales and strategy, while your store is kept in top shape behind the scenes.

 
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WooCommerce Support Statistics

93.7 %

WooCommerce is used by nearly all WordPress-based e-commerce websites.

Source: Codexpert

33.14 %

Approximately one-third of WordPress-powered sites use WooCommerce

Source: MageComp

29 %

WooCommerce accounts for about 29 % of all e‑commerce platforms among the top 1 million sites

Source: App my site

23.43 %

WooCommerce holds about 23.43 % of the global e‑commerce platform market

Source: EcommerceBonsai

What is WooCommerce Maintenance?

Fly High Web offers professional WooCommerce support and maintenance services to keep your WordPress ecommerce site secure, up-to-date, and running smoothly. We handle ongoing WooCommerce maintenance, including plugin updates, theme and core updates, regular backups, and performance optimisation. Whether you need help fixing issues, improving site speed, or strengthening online store security, our team is ready to assist.

We monitor your store proactively to catch problems early, reduce downtime, and provide a better experience for your customers. If you’re looking for reliable WooCommerce help, Fly High Web offers fast, efficient support tailored to your business needs.

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Basic
£100
Per Month + VAT
£450
Per Year + VAT
12 months for the price of 10
  • Plugin Updates
  • Theme Updates
  • 2FA Setup
  • Premium Security Plugins
  • Basic Troubleshooting
  • Weekly Backups
  • Ticketed Support (via Portal)
  • Onboarding Call
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Enhanced
Best Value
£165
Per Month + VAT
£750
Per Year + VAT
12 months for the price of 10
  • Plugin Updates
  • Theme Updates
  • 2FA Setup
  • Premium Security Plugins
  • Advanced Troubleshooting
  • Backups Every 3 Days
  • Speed Optimisation
  • Up to 5 new products added each month (rolling for three months)
  • Up to 1hr development support
  • Integration Support - Integrating with Payment Gateways, Shipping Solutions and CRM Packages
  • Account Manager
  • Priority Ticketed Support (via Portal)
  • Onboarding Call
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Complete
£300
Per Month + VAT
£1450
Per Year + VAT
12 months for the price of 10
  • Plugin Updates
  • Theme Updates
  • 2FA Setup
  • Premium Security Plugins
  • Daily Backups
  • Speed Optimisation
  • WooCommerce Support
  • Up to 10 new products added per month (rolling for 4 months)
  • Up to 2hrs development support
  • Dedicated Account Manager
  • Priority Ticketed Support (via Portal)
  • Training and Documentation
  • WhatsApp & Email Support
  • Onboarding Call
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How It Works

1. Pick Your Package

Select the plan that best suits your needs.

2. Discovery Call

Book a time to chat with us and share the details of your project.

3. Seamless Onboarding

We’ll take care of all the technical checks behind the scenes.

4. Launch & Relax

Your website is in expert hands. Fly High Web has got you covered.

Interested in WooCommerce Maintenance Services?

Learn more about our WordPress maintenance capabilities by Fly High Web today.

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Why is WooCommerce Maintenance Important?

Keeping your WooCommerce store maintained is vital for security, speed, and a smooth shopping experience. Without regular care, your site can slow down, become vulnerable, or break key features. Fly High Web provides expert WooCommerce maintenance to keep your online store running reliably:

  • WooCommerce, theme, and plugin updates

  • Regular backups with restore support

  • Site speed and performance improvements

  • Security checks and protection from threats

  • Bug fixes and technical issue resolution

  • Ongoing support from WooCommerce experts

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Why choose Fly High Web?

When you choose Fly High Web for WooCommerce maintenance, you’re leaving the technical side to a team that truly understands the platform. Core updates, plugin checks, performance tuning, and daily backups are all taken care of efficiently. Fly High Web reduces the risk of downtime, addresses security issues early, and keeps your site running smoothly, so you can concentrate on building your business.

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Fly High Web Team

Matt Pyke

Managing Director

Jonathon Roberts

Technical Lead

Charlie Fletcher

Technical Assistant

Jess Simpson

SEO Assistant

Rob Jeffries

Client Success Manager

Jess McMillan

Client Services Executive

Frequently Asked Questions

We offer full-service support for WooCommerce websites. This includes regular plugin and core updates, theme maintenance, security monitoring, daily off-site backups, speed optimisation, and help with resolving bugs or issues. Whether you run a small online shop or a busy store with advanced features, we tailor support to your setup.

Yes. If your checkout breaks, your site goes offline, or something urgent happens, we’re here to help. Emergency support is included for active clients and available on a one-off basis for non-clients (fees apply). We’re based in the UK, so response times are fast during UK working hours.

Our WooCommerce support starts from £100 per month (plus VAT). Pricing depends on your site’s size and complexity. We offer clear monthly packages with no surprise costs—ideal for UK businesses that want reliable support without the hassle.

Absolutely. We support all WooCommerce stores, whether we built them or not. We’ll start with a site audit to check how things are set up and flag any red flags. From there, we’ll take over updates, maintenance, and monitoring.

Backups are run daily and stored off-site securely. We can also enable on-demand backups before any big changes or updates. If anything goes wrong—plugin conflict, security breach, or hosting failure—we can restore your site quickly.

Yes. We manage updates for WordPress core, WooCommerce, all plugins, and your theme. Where possible, we use a staging environment to test updates before pushing them live, reducing the risk of conflicts or downtime.

Yes. Our support plans are month-to-month, so you’re never locked in. If you need to upgrade, downgrade or cancel, just let us know before your next renewal date.

Yes, we work with a wide range of WooCommerce configurations, including multilingual sites (e.g. WPML or TranslatePress), WooCommerce Subscriptions, bookings, and memberships. Let us know what you’re running and we’ll confirm coverage.

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